Return and Refund Policy
Cancellation Policy:
- In case there is an order cancellation, please do so before it is shipped. Once the product is shipped it can not be cancelled using our website
Return Policy:
- We do not accept returns or refunds. We only offer a one-time exchange within 2 days of delivery.
- Any complaint regarding damage or stains must be reported within 24–48 hours of delivery. We may request clear pictures of the product for verification.
- If the issue is from our side, we will bear the shipping charges. If there is no issue from our side, the customer will have to bear the shipping charges.
- The exchange will be processed once we receive the product back at our office.
- The product must be unused, unwashed, and returned with its original packaging and tags intact.
- Customized products cannot be returned or exchanged.
- Exchange requests raised after the specified exchange period will not be accepted.